Terms of Service

Company Name: Windshield Repair Doctor

Location: Omaha, Nebraska

By accessing or using the services provided by Windshield Repair Doctor (referred to as “we,” “our,” or “us”), you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Use of Website and Services

All content on this website is provided for informational purposes only. While we strive for accuracy, we do not guarantee the completeness or timeliness of any information provided.

By using our services, you agree to:

• Provide accurate and complete information when booking or requesting service.
  
  
• Use the website and services only for lawful purposes.
  
  
• Do not attempt to disrupt or harm the website or our operations in any way.
  
  

2. Appointments and Service Availability

Service appointments are subject to availability and may be rescheduled due to weather, emergencies, or other unforeseen events. We will notify you promptly of any changes to your scheduled service.

3. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, credit/debit card, digital payments.

Failure to make payment may result in late fees or cancellation of future services.

4. Limitation of Liability

To the maximum extent permitted by law, Windshield Repair Doctor shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or website, even if we have been advised of the possibility of such damages.

Privacy Policy

At Windshield Repair Doctor, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or any details submitted through our contact or appointment forms.
  
  
• Technical Information: IP address, browser type, and usage data through cookies or analytics tools to improve site performance.
  
  

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries or service requests.
• Schedule or confirm appointments.
• Improve the functionality and user experience of our website.
• Send occasional updates or service reminders (with your consent).
  
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Cookies and Tracking

This site may use cookies to enhance your experience. You can disable cookies through your browser settings at any time.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

6. Your Rights

You may request access to, correction of, or deletion of your data at any time by contacting us.

7. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us.

Warranty Disclaimer

1. Repair Warranty Coverage

Windshield Repair Doctor offers a limited lifetime warranty on all windshield repairs performed by our technicians. This warranty covers the following:

• If a repaired area cracks further from the original damage, we will credit the amount paid for the repair toward a full windshield replacement (if we offer replacement services).
  
  
• This warranty is non-transferable and applies only to the original customer listed on the invoice.
  
  

2. Warranty Exclusions

This warranty does not cover:

• New damage unrelated to the original repair.
  
  
• Damage resulting from accidents, improper care, vandalism, or extreme weather.
  
  
• Any crack that has expanded significantly before repair due to delay in service.
  
  
• Situations where the vehicle’s structural integrity has affected the glass or repair outcome.
  
  

3. Disclaimer of Implied Warranties

Except as expressly stated in this warranty, Windshield Repair Doctor disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Repair results can vary depending on the size, location, and age of the damage.